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Hear what people say about us
Excellent
Based on 456 reviews
Brilliant Fun, Could Use Live Chat
Had a slight issue with an entry and got it sorted, but a live chat feature would make things even slicker. Still, the prize animations and perks you unlock as you level up make this site a winner!
Chris B.
One of the Best Prize Sites Out There
I've tried a few, and this one stands out. Simple to use, great prizes, and the whole experience is just fun- especially when the confetti and fireworks go off after a win!
Mark R.
Fresh Take on Competitions
Not your usual raffle site- the way they reward you with Prime Coins and loyalty perks keeps me coming back! Feels like you're building towards something rather than just entering and hoping.
Olivia H.
Top Customer Service!
Had a small hiccup with my account, and the support team were absolutely brilliant. Quick response and really helpful. Also loving how my loyalty status gets me extra Prime Coins!
Sophie L.
Couldn't Believe My Luck!
Saw someone mention PrimeWinz online and gave it a go. Didn't expect much, but wow- what a buzz when I got a winning notification! The confetti animation when I won was a great touch!
Daniel P.
Genuinely Exciting Competitions
Love the variety of prizes- everything from holidays to top tech! The animations when you win are next level, really adds to the excitement. Feels fair, and I like that there's a real chance to win.
James W.
Brilliant Prizes, Well Worth Entering!
Entered on a whim and was chuffed to bits when I won a tech bundle! The site's easy to use, and earning Prime Coins along the way makes it even more fun. Can't wait to see what I can redeem next!
Sarah T.
Really Enjoyable- Just Needs a Few Tweaks
Great experience so far, but I reckon having more instant-win options would make it even better. Still, watching my loyalty level go up and seeing new perks unlock is a nice touch!
Rebecca M.
Exciting and Properly Run
I was a bit sceptical at first, but it's a cracking site! Everything's transparent, and you can tell they put effort into making it fair. The way Prime Coins stack up is brilliant- makes every entry feel rewarding.
Liam K.
Great Fun, Just Needs a Bit More Variety
Really enjoy taking part, but I'd love to see more competitions with different price ranges so everyone can get involved. That said, levelling up my loyalty rank and unlocking extra perks has been a great surprise!
Emily R.
Can I choose the specific item I want if I win?
Unless the prize description says otherwise, the prize shown is the exact item the winner will receive. Customization or swapping is not usually available.
Are the prizes brand new?
Yes, all our prizes are brand new, in their original packaging, and sourced directly from trusted suppliers, retailers, or partners.
How long does it take to receive my prize?
We aim to dispatch prizes within 7–14 business days after confirming your identity and delivery address, depending on the item type and availability.
Can I take a cash alternative instead of the prize?
Some prizes may include a cash alternative, but this depends on the specific competition. Check the prize description for exact details.
Do you cover delivery costs and taxes?
Yes, we cover standard UK delivery and all applicable taxes. There are no hidden fees for claiming your prize if you're a verified UK winner.
Can I transfer my prize to someone else?
No, prizes are non-transferable and must be claimed by the winning account holder who entered the competition.
Do I need to claim my prize within a certain time?
Yes, you’ll need to respond to your winner notification within 21 days. If we don’t hear from you, the prize may be awarded to another entrant.
What if I don’t want the prize I won?
If you decline the prize, it may be offered to the next eligible winner. Declining a prize doesn’t entitle you to an exchange or refund.
Do I need ID to claim my prize?
Yes, for security and compliance reasons, we may request proof of ID and address before sending high-value prizes.
Can I upgrade my prize by paying the difference?
Unfortunately, we don’t currently offer upgrade options. You’ll receive the exact prize listed in the competition description.
What if my prize arrives damaged?
Please contact support immediately. We’ll work with the supplier to replace or repair the item as quickly as possible.
How are luxury prizes like holidays or cars delivered?
Luxury prizes are arranged directly with you. We’ll coordinate delivery, booking, or pickup through our trusted fulfilment partners.